Bug Blog

Breaking News: Bugwolf has been selected for the semi finals of the Next Money pitch contest. Bugwolf will have the opportunity to be among the top 5 to 10 startups pitching in Melbourne for a chance to go to the Fintech Finals brought to you by Visa that take place in Hong Kong on January 18th and 19th 2017. We are honored to have the chance to impress a judging panel and audience of fintech industry leaders.

Ash Conway will be the keynote speaker on the fintech innovation stream at the FTS media event taking place in Sydney in November. This event will showcase three separate streams of innovation, blockchain technology, digital customer experience, and Fintech innovation.

The changing nature of the financial business can be attributed to digital technology. Fintech has now become ubiquitous across the entire financial ecosystem. At the grassroots level, most people encounter fintech through e-banking. This is the most common touchpoint for the majority of customers and it’s important to provide those customers with quality services.

The need for constantly improving customer service and more innovative products and services is moving banking operations in the direction of robotic automation software.

To say that IT is changing the way business is done would be an understatement. Digital technology has and is recreating free enterprise as businesses around the world struggle to keep up with a continuous stream of innovation, and banking is no exception. Analytics is one of the largest drivers of that change.

Management exists to strategically administer the organization in pursuit of organizational goals. They set the practices and tactics that are intended to achieve those goals. Over the past thirty years, management has become more dependent on software to provide the data necessary to make informed decisions. This has led not only to evidence based management, but also to the advent of software based decision support systems.

Customer satisfaction is a crucial part of success. It generates repeat business and good public relations. As companies strive for customer satisfaction they are leaning more and more on IT solutions including help desk software. Good helpdesk software can improve customer relations and increase the credibility of any company. However, there are certain things you need to do before purchasing help desk software.

Analytics has become a major tool in enabling banks to know what to do and how to do it. It enables the development of solutions that help banks deal with the escalating cost of compliance and to increase profits in an era of rapid change and volatility.

Digital technology has wrought rapid change in the banking ecosystem over the last ten years. Established institutions now face competition from startups who have been using IT to push into what was once the preserve of banks and credit unions. Traditional financial organizations now face challenges that require rethinking their standard business models and their operational architecture, which has grown up over the last fifty years and now must be modified to meet changing market factors.

Modern society is run on information. It has come to a point where data is no longer just grease for the economic wheels, it's the fuel that keeps those wheels turning. Large financial institutions have traditionally had the advantage when it comes to gathering and manipulating information. This is still true, although not to the extent it once was. It no longer takes massive funds or an army of clerks to keep track of financial data.

Fintech (financial technology) has had considerable effects on asset management, but this is only the beginning. Cloud based financial service providers, blockchain technology, online consulting and financial management software are only beginning to have an effect and there are more new developments in the works.

I love fintech, don’t get me wrong, but I’m starting to get the sense of late that we are heading towards a big data trend which we witnessed a few years back, where every story I read these days is about a startup disrupting financial services and the banks. Being a great fan of trends, normally I pick them early, this one I did not.