Gartner has released seven of their key predictions for what we can expect to see more of in the year to come.

International Data Corporation, a leading provider of analytics and advisory services for the information technology sector, has released their predictions for trends and key drivers in the IT industry for 2019 and beyond. Here are five big shifts they're forecasting for the years ahead:

With so much of the infrastructure we rely on in our daily lives dependent on accurate and unfailing software, it's more important than ever to catch and correct bugs in the code. As such, there has been a big push lately toward more automation in QA testing.

Pulling off a win was a long shot, but New Jersey gambler Anthony Prince placed a $110 bet on the Broncos at the FanDuel Sportsbook over the counter at the Meadowlands Racetrack.

The UK government is demanding answers from Royal Bank of Scotland and Barclays after yet more technical glitches locked customers out of their online banking accounts last week.

Thousands of shoppers in the United Kingdom were hit with duplicate debit card charges after a technical glitch caused a major payment processor to run some transactions twice.

Wells Fargo admitted that because of a computer glitch, nearly 400 of their customers were foreclosed on between April 2010 and October 2015.

In the latest of a string of new mobile devices to hit the market in 2018, Samsung has introduced the Galaxy Note 9, adding ever-growing complexity to the compatibility requirements of digital teams.

While other big companies like Facebook and Google cash in on monetising user data and pitching heavily targeted advertisements, Apple's latest release is taking steps to protect their users' browsing habits and personal information.

Developing test cases is one of the very first steps taken in testing, before any testing is actually done. And the quality of the cases developed will have a strong influence on the success of the testing cycle. This is why it is important to know how to write test cases that will lead to a successful outcome. And so, executing quality test cases is a vital element in software testing. This is why knowing how to write effective test cases is so very important. It's a matter of following the principles involved.

Exploratory testing is a discovery process to determine what does and does not work with regard to a particular software application or website. It is a self actuated process in that it is the tester who determines what to test and is in charge of the exploration.

There was a point in the 1980s where some American banks considered the customer to be nothing more than a source of revenue. In fact, certain banks went out of their way to discourage what they called "small revenue clients." Fees were raised in an effort to discourage small customers. The idea was that if small customers where nickeled and dimed enough, they would be sufficiently annoyed to go somewhere else.