Bug Blog

Check out the latest news in bug testing

Wells Fargo Finds 145 More Customers Foreclosed On Due To Computer Glitch

by 
Ash Conway
Nov 12, 2018
Earlier this year, Wells Fargo disclosed that almost 400 of their customers were foreclosed on due to a computer error. This week, they revealed that an expanded review identified 145 additional customers who lost their homes due to the glitch.
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RBS and Barclays' Outages Draw Ire of UK Treasury Committee

by 
Ash Conway
Oct 4, 2018
The UK government is demanding answers from Royal Bank of Scotland and Barclays after yet more technical glitches locked customers out of their online banking accounts last week.
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UK Debit Card Users Charged Double Due To Computer Glitch

by 
Ash Conway
Sep 23, 2018
Thousands of shoppers in the United Kingdom were hit with duplicate debit card charges after a technical glitch caused a major payment processor to run some transactions twice.
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Software Glitch Puts 400 Wells Fargo Customers Into Foreclosure

by 
Ash Conway
Sep 7, 2018
Wells Fargo admitted that because of a computer glitch, nearly 400 of their customers were foreclosed on between April 2010 and October 2015.
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How NAB is putting customer service front and center

by 
Bugwolf Team
Dec 31, 2017
National Australian Bank has had a long tradition of customer service and is now building on that tradition to erect a new level of customer service using digital technology to enhance and improve its interaction with customers.
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UAT Infographic: A Tale Of Two Startups

by 
Ash Conway
Mar 15, 2017
This infographic explores how two very different testing philosophies can impact the trajectory of your startup.
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Adapting to the future

by 
Bugwolf Team
Feb 23, 2017
There was a point in the 1980s where some American banks considered the customer to be nothing more than a source of revenue. In fact, certain banks went out of their way to discourage what they called "small revenue clients." Fees were raised in an effort to discourage small customers. The idea was that if small customers where nickeled and dimed enough, they would be sufficiently annoyed to go somewhere else.
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Bugwolf joins the best at Next Money Pitch

by 
Bugwolf Team
Jan 16, 2017
We at Bugwolf are excited to be joining a fantastic lineup at the Fintech Finals Competition on the 19th of January. The competition is part of the FF17 event which begins on Tuesday January 17 and runs through Thursday January 19th.
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Digital security in banking and finance

by 
Bugwolf Team
Jan 1, 2017
The attack on Pearl Harbor is an important lesson in how fragile security can be. While there has been much debate among armchair military enthusiasts and historians about what the American armed forces could or should have done on that day, one thing's for certain. Everyone, at the time, was pretty much operating by the book. They were following policy and doing their jobs as best they could.
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Bugwolf Represents Australia in the World Fintech Finals

by 
Bugwolf Team
Dec 5, 2016
Bugwolf has won the Next Money Fintech Semi Finals and will head to Hong Kong in January to represent Australia in the world championships. We will be competing against 23 other startups to be crowned the world's best Fintech startup.
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Bugwolf in semi finals of Next Money pitch contest

by 
Ash Conway
Nov 24, 2016
Breaking News: Bugwolf has been selected for the semi finals of the Next Money pitch contest. Bugwolf will have the opportunity to be among the top 5 to 10 startups pitching in Melbourne for a chance to go to the Fintech Finals brought to you by Visa that take place in Hong Kong on January 18th and 19th 2017. We are honored to have the chance to impress a judging panel and audience of fintech industry leaders.
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