Bug Blog

Check out the latest news in bug testing

RBS and Barclays' Outages Draw Ire of UK Treasury Committee

by 
Ash Conway
Oct 4, 2018
The UK government is demanding answers from Royal Bank of Scotland and Barclays after yet more technical glitches locked customers out of their online banking accounts last week.
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UK Debit Card Users Charged Double Due To Computer Glitch

by 
Ash Conway
Sep 23, 2018
Thousands of shoppers in the United Kingdom were hit with duplicate debit card charges after a technical glitch caused a major payment processor to run some transactions twice.
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Software Glitch Puts 400 Wells Fargo Customers Into Foreclosure

by 
Ash Conway
Sep 7, 2018
Wells Fargo admitted that because of a computer glitch, nearly 400 of their customers were foreclosed on between April 2010 and October 2015.
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Apple's Mojave Update Makes Web Browsing More Private

by 
Ash Conway
Aug 19, 2018
While other big companies like Facebook and Google cash in on monetising user data and pitching heavily targeted advertisements, Apple's latest release is taking steps to protect their users' browsing habits and personal information.
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2017 Browser, Device & OS Releases

by 
Ash Conway
Feb 20, 2018
Every digital leader knows the importance of rigorously testing websites and apps before release… This infographic demonstrates why it is crucial to test digital apps and websites even after launch.
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How website usability affects conversions

by 
Ash Conway
Feb 9, 2017
Usability can actually be a marketing tool. The more informative a website is, the more likely it is that a potential customer will remain long enough to convert. A high quality site also makes it easier for the customer to interact, thus minimising website abandonment, and these aren’t the only ways that user friendliness and usability increase conversions.
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The purpose of usability testing

by 
Ash Conway
Jan 31, 2017
Usability testing is no longer treated as just something that needs to be done at the end of website or application development. It is now an important element that is present, at least to some degree, throughout the development cycle.
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Website usability design strategies

by 
Ash Conway
Dec 13, 2016
There are a number of strategies to ensure quality website design. These include consistent testing, setting goals, and a very good understanding of the end user.
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Regression testing against IOS updates

by 
Ash Conway
Nov 16, 2016
Developers have leaned in the direction of IOS for some time. This is because it is a very widely used operating system. While Android has made some inroads, IOS is still number one. This means that testers are more likely to confront regression testing against IOS, simply because of the sheer number of applications that have been designed for that operating system. It's a self reinforcing circle, there are a larger number of third party applications available for IOS and the fact that there are so many applications available makes IOS the senior mobile operating system, which encourages more applications to be written for IOS.
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Principles of website accessibility testing

by 
Ash Conway
Oct 28, 2016
Generally, web site accessibility is governed by guidelines put forward by the World Wide Web Consortium, sometimes known as the W3C. And then there are some governments that put forth accessibility guidelines. However, there are certain principles that exist regardless of the regulations. If these principles are known then it is fairly easy to know what you should be testing for.
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Accessibility testing and universal design

by 
Ash Conway
Oct 19, 2016
Accessibility is the concept of ensuring that everyone can equally use a particular digital asset, whether it is a website or an application. It is more than just making sure that people who are physically challenged have equal access. True accessibility benefits everybody. It benefits both the user and the developer by providing access to digital resources in multiple ways. And the path to accessibility lies in the understanding of universal design.
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Building consistent user interface

by 
Ash Conway
Oct 13, 2016
From the viewpoint of software development, interface exists to enable human beings to communicate with and use software. This is so true that the average individual judges the quality of an application by the quality of its interface. It doesn't matter how well the program may perform its designed functions, it will still be rejected if the interface is not well designed.
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